Welcome to the Privacy Policy of YesPhim, encompassing its various iterations and subsequent versions, inclusive of the YesPhim APP version (collectively referred to herein as "YesPhim", "we", "us", or "our"). This Privacy Policy is an integral part of and governed by our User Terms of Service. Within this Privacy Policy ("Policy"), our products and services are referred to as "Services."
YesPhim is firmly dedicated to safeguarding the privacy of those who utilize our products and services (hereafter known as "users" or "you"). In the course of providing the Services, we may gather and utilize your personal information. Your personal data's security is a top priority for us. Thus, this policy is designed to elucidate how YesPhim, acting as a data controller, gathers and manages personal data (also known as "personal information") that you share or disclose to us. We may also function as a data processor when handling your personal data received or acquired from third parties.
We urge you to peruse this Policy (particularly the parts emphasized in bold or underlined) thoroughly prior to using the Service, so you can make an informed decision. Should you disagree with this Policy, kindly refrain from registering, logging in, accessing, or using the Service, and from sharing your personal data with us. If you prefer that we not utilize specific types of your personal data in line with this Privacy Policy, be aware that we might then be unable to offer you certain portions of our Service, you may lose access to and/or the ability to use particular features of our Service, and your overall customer experience could be impacted. By consenting to all the terms and conditions of this Policy, you are agreeing to our processing of your personal information in accordance with this Policy.
Should you have any inquiries or concerns regarding this "Policy" after reading it, please feel free to reach out to us via the contact methods provided in Section 10, titled "How to contact us," and we will respond at our earliest convenience.
I. Types of Personal Data We Collect
Methods of Collecting and Utilizing Personal Information
Usage of
Cookies and Similar Technologies
Potential Sharing, Transferring, or Disclosure of
Information
Procedures for Storing, Preserving, and Safeguarding Information
VI. Managing Your
Information
Services Offered by Third Parties
VIII. Age Restrictions
IX. Notifications and
Revisions
I. Types of Personal Data We Collect
Our primary objective in gathering your personal information is to
facilitate a more efficient and enjoyable experience for you and other users when utilizing our products and
services. We strive to create a secure and engaging online environment for all users, and the collection of
information aids us in achieving this aim. While using the Services, we may gather and process details that could
be directly or indirectly linked to your personal identity. In either scenario, such details may be considered
personal data under this Policy.
(1) Information not directly tied to your personal identity: For instance, we may collect and process data about the user's source route, access sequence, and other information, such as tracking the source route and browser software of each user.
(2) Information connected to your personal identity: We may collect, process, or request personally identifiable information, such as birth date, gender, hobbies, personal phone number, facial characteristics; online identification details (including system account, IP Address, email address, and password and security question answers); personal financial details (including transaction history, balances, virtual gifts, membership rewards, coupons, and bank card information); communication details; personal online records and log information (including website browsing history, software usage records, click data, and operation logs); device details (including device model, device MAC address, operating system type, and device settings); software list Unique Device Identifier (such as IMEI/androidID/IDFA/OPENUDID/GUID, information describing the basic details of the personal device includes SIM card's IMSI information); location details (including travel information, precise location data, lodging information, and latitude and longitude).
Please be aware that if you share or post information in a public area visible to other users of the Service, and
you reveal your personal information in response to information shared or posted by others, such information may
be collected and utilized by others. If you discover that other users have improperly collected or used your or
others' information, please contact us as directed in Section 10 "How to Contact Us."
Methods of Collecting
and Utilizing Personal Information: We will gather and obtain your information in the following manners:
Information you provide, such as:
(1) Information you supply when registering for a service account or using YesPhim;
(2) Information you
share with other users through the service and the information you save when using the service.
Please note that other users may collect and use your information if you upload, post, or make your information public in an area where other users can see or respond to it. If you find that other users have improperly collected or used your or others' information, please contact us as outlined in Section X "How to Contact Us" below.
Information shared by other users about you, or information about you provided by other users when using the
service.
Information we obtain about you, such as log information, location information, and device
information, which we collect, aggregate, and record when you use the Services.
We collect and use your information for purposes such as:
Assisting you with registration and login: To provide you with our services, you need to supply basic registration or login information, such as mobile phone number (sensitive personal information), verification code matching result (sensitive personal information), nickname, gender, date of birth, and profile picture, to create an account (username and password).
You may also use a third-party platform account supported by us to log in to YesPhim; in this case, we will obtain relevant information (such as your nickname, profile photo) from the third-party account as per your authorization.
Thus, the aforementioned personal data provided by you or obtained by us from your third-party platform account with your consent will be used for these purposes to provide and perform services for you in line with our agreement. Without this personal data, we cannot offer our services, and you will not be able to log in or use YesPhim.
You may also provide additional information (such as your location, height, occupation, weight, education, annual income, profile, personal tags, hobbies) during registration, login, or subsequent use, which assists us in offering personalized recommendations and an enhanced service experience. However, if you choose not to provide this information, it will not hinder the basic functionality of your use of our products and services.
To authenticate your true identity and ensure the security of our system, services, and user assets, you may be
required to provide real identity verification information in compliance with applicable laws, regulations, and
regulatory requirements.
For instance, when responding to a private message or utilizing voice/video call
services, you may need to furnish your profile picture (Personal Sensitive Information) and a personal photograph
of you performing specific actions as directed by us (Personal Sensitive Information). We will complete
real-person verification through photo comparison (hereafter referred to as "Real Person
Verification").
Please be mindful that your profile pictures and live photos are considered sensitive data,
so provide them with care. If you choose not to provide such information, you may be unable to access relevant
services, but it will not hinder your regular use of other YesPhim functions and services.
When utilizing the search function in YesPhim, we collect your search terms, browsing history, browsing duration, and interaction frequency. This information helps us deliver the content you need and services that may interest you more.
When using YesPhim to upload, post, or share specific information (including text, comments, audio, video, images, or other content), or to follow or send gifts to other users, we will collect and display the information you post or create within YesPhim, and reserve the right to display your nickname and profile photo.
(1) When uploading your profile photo, conducting real-life verification, posting your audio profile, or sharing
your moment/status (including uploading, sharing pictures, text, audio, video, etc.), we will request access to
your microphone, camera, photos, storage, and collect the voice/audio, video, photo, picture, text, and other
content you provide through such devices. If you disagree, you may not access relevant services, but it will not
affect your regular use of other YesPhim functions and services. Please note that the audio, photos, and videos
you upload may contain sensitive data, so provide them with caution. Additionally, if the information you post
involves someone else's personal information, obtain their consent first.
(2) When following user accounts of
interest or interacting with them (such as likes, comments, sharing content), we will collect the user accounts
you follow and display content posted by those accounts. We will also collect your interactions, comments, likes,
and shared content with other user accounts, and display or push notifications to relevant users within
YesPhim.
(3) When sending a virtual gift purchased in YesPhim to other users, we will collect your profile
photo, nickname, gift data, and display this information to other users.
(4) When using the "family" function
in YesPhim, we will collect details about your activities, including information about the family/group you have
joined, such as the name, announcements, settings, members, nicknames, and profile photos.
(5) To recommend
nearby users or push personalized content, we may request access to your location information (personal sensitive
information). If you agree, we will collect and display your location to other users. You can disable this feature
at any time, and we will cease collecting or displaying your location.
When using services like audio chat, voice chat, video chat, etc., we will request access to your microphone and camera. If you disagree, you will not be able to use these services, but your regular use of other YesPhim functions will not be affected.
When you recharge (acquire gold coins in YesPhim), we will collect details about your order and payment account. If you check the remaining value of your virtual property in your user account, we will collect and display it on the relevant page. Please note that information about your recharge, order, account, and virtual property is sensitive, so provide and use it with caution.
We will only list your schedule in your calendar and provide recording and reminder services after you grant us
access to your calendar.
Ensuring Account Security, Service Operation, and Optimizing Service Experience
When using this service, to help us detect account anomalies, understand product suitability, provide basic services (such as browsing, search), and maintain the smooth operation of basic functions, we may automatically collect, store, and process information about your service usage and how you use it, including:
(1) Log Details: When utilizing this service, we may automatically gather comprehensive information about your
usage and save it as relevant network logs. This log information includes your login account, search queries, IP
Address, browser type, telecom provider, network environment, language, access date and time, and records such as
total page views, push open records, time spent on the page, refresh records, post records, follow and subscribe
records, favorites, and sharing.
(2) Device Information: Based on the specific permissions you grant during
the installation and use of YesPhim, we will receive and record information about your device (including IMEI,
MAC, serial number, SIM card IMSI identification number, device type, operating system and version, APP version,
resolution, software package name, device settings, process and software list, Unique Device ID, software and
hardware feature information), as well as device location information (including IP Address, GPS location, and
related information like WLAN access points, Bluetooth sensor data, base station sensor).
To collect the
above personal basic device information, we will request permission to access your device information. We gather
this information to offer you our fundamental services and functions. If you decline to grant such permission, you
may be unable to use the service.
Please recognize that device information and/or log information alone cannot identify a specific individual, so this information itself is considered non-personal. However, if such non-personal information is combined with other information to identify a specific individual or with other personal information, it will be regarded as personal information during that combination. In such cases, it will be treated as personal information and protected according to this policy. Unless authorized by you or otherwise stipulated by applicable laws and regulations, such personal information will be anonymized and de-identified.
When you reach out to us for Client Server or user responses (such as inquiries, feedback, suggestions, complaints, etc.), we may request necessary personal information to match and verify your user identity, ensuring the security of your account and system. We may store details like your communication/call records, conversations, or contact information to reach you or assist in resolving issues, or to record the solutions and outcomes of related problems. Therefore, we process your personal data for these purposes in accordance with our agreement with you. This personal data may also be processed to protect your legitimate interests, namely to obtain relevant information about your services and other related data from YesPhim.
We may use your information (such as interests, personalized tags, browsing and search history, device information, usage habits, location information, order information, etc.) and combine it to extract your browsing, search preferences, behavior patterns, and location information through recommendation algorithm modeling, programming, advertising models, user behavior analysis, and user profiling. This enables us to offer page displays and personalized content recommendations that better suit your needs.
We may send you service-related notices when necessary (e.g., when we suspend individual services due to system maintenance). If you wish to stop receiving messages from us, you can request that we cease sending them. However, we may continue to send messages in accordance with applicable laws and regulations.
In addition to identity verification, we may use your information for Client Server, security prevention, fraud monitoring, archiving, and backup purposes to ensure the security of the services we provide. We may use or integrate the information we collect, and obtain information authorized by you or legally shared with our partners to comprehensively assess your account and transaction risks, conduct real-name authentication, detect and prevent security incidents, and take necessary records, audits, analysis, and disposal actions as required by law.
We may invite you to participate in service-related surveys to help us improve existing services or design new ones; simultaneously, we may use your information for software updates. Therefore, to maintain our legitimate interest in enhancing our services, we will process this personal data for this purpose.
You understand and agree that in certain cases, after collecting your information, we will de-identify and fully anonymize the data through technical means, so it no longer constitutes personal data directly or indirectly related to you or others. The de-identified information does not identify or relate to you. In this case, we reserve the right to use such de-identified information for analysis and monetization of the user database.
If we intend to use your information for purposes not outlined in this Policy, we will seek your prior consent through page prompts, interactive processes, website announcements, or other means. Once you agree, such additional use of your information will be considered part of and subject to this Policy.
You acknowledge and agree that we may request certain access permissions on your device to gather and utilize information related to specific features and services. For instance:
(1) With your consent, we can access your storage space, enabling you to cache, download, and save
content.
(2) With your consent, we can access your device information, using it as your device's unique
identifier to provide you with more personalized recommendations, understand product applicability, identify
irregularities, and ensure network and service security.
Concerning permissions to access albums/cameras,
contact lists, microphones, locations, calendars (including reading and writing), most mobile devices will allow
you to revoke any permissions. For details, please refer to or contact your mobile device's service provider or
manufacturer. When you grant us any permissions, you authorize us to collect and use relevant information to
provide you with corresponding services. Once you revoke any permissions, your authorization will cease, and we
will no longer continue to collect and use relevant information, nor provide you with corresponding services.
However, the collection and use of information previously made under your authorization will remain unaffected.
According to relevant laws and regulations, your authorization is not required to collect your information in the
following situations:
(1) Related to the fulfillment of obligations under applicable laws and
regulations;
(2) Pertaining to public safety, public health, and significant public interests;
(3)
Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) When it is challenging
to obtain your consent to protect the life, property, and other major legitimate rights and interests of you or
other individuals;
(5) When the information collected is publicly disclosed by you;
(6) Information
collected from legally disclosed sources, such as legal news, government information disclosure, and other
channels;
(7) Necessary for signing a contract as per your request;
(8) Required to maintain the safe
and stable operation of the service, such as detecting and handling product or service failures;
(9)
Necessary for lawful news reporting;
(10) If an academic research institution uses the information for
statistical or academic research in the public interest and de-identifies the information contained in the
results;
(11) Other circumstances prescribed by laws and regulations.
Personal sensitive information refers to information that, if leaked, illegally provided, or misused, may
endanger personal property safety and easily lead to damage to personal reputation, physical and mental health, or
discriminatory treatment.
For example, ID card numbers, personally identifiable information (such as facial
recognition, voiceprints, etc.), bank accounts, contact list information, communication records and content,
property information (including virtual property, virtual currency, virtual transactions), location information,
total page browsing history, health physiological information, transaction information are all considered
sensitive data. Please handle your sensitive data with care. You agree that we may process your sensitive data in
accordance with this policy.
How We Use Cookies and Similar Technologies
We or our third-party partners
may obtain and use your information through COOKIES and WEB BEACON and save this information as log
information.
By using COOKIES, we offer users a personalized web experience that is simple and user-friendly.
COOKIES are small data files sent from a web server to your browser and stored on your computer's hard drive. We
use COOKIES to benefit users, such as speeding up the login process for the YesPhim virtual community. COOKIES
help us determine your connection to web pages and content, the time spent on certain services, and the services
you select.
You should have control over whether and how your browser accepts cookies. Please consult your browser's documentation for more information.
(1) Sharing
We will not share your information with any third party outside of YesPhim without your consent, except in the following situations:
To provide you with our services. We may share your information with our partners and third parties to achieve
essential functions or provide the services you need, such as payment services, data services.
To maintain
and enhance our services. We may share your information with our partners and third parties to help us offer you
more targeted and improved services.
To achieve the purposes described in Section 2 "How we collect and use
personal information."
To fulfill our obligations and exercise our rights under this Policy or other
agreements between you and us.
Sharing with third parties, including partners who entrust us with marketing,
but we will only provide information related to the reach and effectiveness of the promotion and will not provide
any information that can identify you.
To comply with applicable laws and regulations, protect us and our
affiliates or partners, you, other users, or public interests, property, or safety from harm, such as preventing
fraud and other illegal activities and reducing credit risk.
To assist you in resolving disputes or conflicts
with others as per your legal requirements.
To provide your information at your and/or your guardian's lawful
request.
To provide your information based on academic research.
To provide your information in
compliance with social and public interests as per applicable laws and regulations.
We will only share your
information for lawful, legitimate, necessary, specific, and clear purposes. For companies, organizations, and
individuals with whom we share information, we will sign strict Non-Disclosure Agreements and require them to
handle information in accordance with our instructions, this policy, and any other relevant confidentiality and
security measures.
(2) Transfer
As our business continues to evolve, we may engage in mergers, acquisitions, asset transfers, or similar
transactions, and your information may be transferred as part of such transactions. We will require new companies
and organizations that hold your information to continue to be bound by this Policy, or else we will request that
the company and organization seek your authorization again.
With your affirmative consent, we will transfer
your information to other parties.
(3) Disclosure
We will only disclose your information in the following circumstances, complying with
industry-standard security measures:
Disclose your designated information with your affirmative consent according to your needs;
In cases where
it is necessary to provide your information in accordance with applicable laws and regulations, mandatory
administrative enforcement, or judicial requirements, we may disclose your information according to the type of
information requested and the manner of disclosure. We will require the recipient to produce corresponding legal
documents, such as subpoenas or investigation letters, and ensure that the information requested is as transparent
as possible, legally valid, and limited to data obtained by law enforcement agencies for specific legal purposes.
(4) Exceptions to Authorization
In accordance with applicable laws and regulations, your authorization is not required for the collection, sharing, transfer, and disclosure of your information in the following cases:
(1) Directly related to public safety, public health, or major public interests;
(2) Directly related to
criminal investigation, prosecution, trial, and execution of judgments;
(3) When it is difficult to obtain
your consent to safeguard the life, property, and other major legitimate rights and interests of you or other
individuals;
(4) The collected information is disclosed to the public by you;
(5) Information collected
from legally disclosed sources, such as legal coverage, government information disclosure, and other
channels;
(6) Fulfilling obligations stipulated by applicable laws and regulations;
(7) Other
circumstances prescribed by laws and regulations.
Sharing, transferring, and publicly disclosing
de-identified personal information where the recipient cannot re-identify the natural person will not be
considered as sharing, transferring, and publicly disclosing personal information. We may store and process such
data without prior notice or your consent.
We retain your information only for the period required for the purposes described in this Policy and as required by applicable laws and regulations. If we terminate the service, we will stop collecting your personal information in compliance with applicable laws and regulations. After the service is terminated, we will delete or anonymize your personal information unless otherwise stipulated by laws or regulatory agencies.
The information we collect and generate in the Services is stored in Singapore. You agree to authorize us to store and transfer your personal information/data across borders through this Policy. We ensure that your personal information is adequately protected in accordance with this Policy and relevant applicable laws and regulations. We will take measures to protect your information, including:
(1) Technical Measures for Data Security: We will adopt security protection measures in line with industry
standards, including establishing reasonable system specifications and security technologies to prevent
unauthorized access, modification, and loss or damage to your information.
(2) Other Security Measures: We
manage and standardize the storage and use of information by establishing data security rules and conducting
comprehensive data security control and awareness through monitoring and audit mechanisms.
(3) Employee and
Partner Access: We only allow employees and partners who need to know your information to access it, and we have
set up strict access control and monitoring mechanisms for this purpose.
(4) Reasonable Precautions: We will
take all reasonably practicable steps to ensure that irrelevant information is not collected.
(5) Internet
Environment: We will do our best to ensure the security of any information you send to us, but please be aware
that the Internet environment is not 100% secure.
(6) Handling of Security Incidents: We have formulated
systems to clarify the classification and grading standards of security incidents and the corresponding
procedures, and we have established a special security incident emergency response team.
(7) Your
Responsibilities: Please take care to protect the security of your information, especially your account, password,
and other identity elements.
You have the right to access, correct, update, object, and delete your information. You can manage your
information through the Services or ask us to make relevant amendments. We may require you to perform real-name
authentication when accessing or managing your data.
You can also publish, share, cancel, change the scope of
your consent, and handle sensitive information as described in this Policy.
We may make exceptions to your
requests in accordance with applicable laws and regulations.
The Service may link to social media or other services provided by third parties. You agree that third parties may directly collect and process your information if you use such services. We will evaluate the legality and necessity of such third parties to collect information and require them to take protective measures for your information.
The YesPhim service is provided to adults only. Minors may not create their own user accounts and/or use our service. We will protect the information of minors in accordance with applicable laws and regulations.
We may modify the terms of this Policy at our discretion. Major changes will be notified prominently, and your continued use of the Service implies agreement with the revised Policy.
If you have any questions or concerns about this Policy or YesPhim's privacy practices, please contact us by email at duytranslator@starterphimhay.com. You also have the right to lodge a complaint with the competent data protection authority if you have any questions or concerns about YesPhim's processing of your personal data.